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2nd Line Desktop Engineer
£28,000 - 31,000
Michaelson Road, Barrow in Furness
£28,000 - 31,000
Requirements
Must:
We are looking for candidates who possess strong knowledge of Microsoft Windows OS (specifically Windows 10 and 7), including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory is essential. Familiarity with IT service models and ITSM tools, such as ServiceNow, is also required. Candidates should have an understanding of network technologies including LAN/WAN/vLAN, Wi-Fi, DHCP, DNS/WINS, PXE, and VPN/remote connectivity. Experience with computer peripherals, such as printers (including MFDs), docking stations, display screens, and scanners is necessary. Additionally, exposure to Microsoft Exchange environments, as well as experience with LTSC Channels and KIOSK setups, is a plus.
Responsibilities
In this role, you will take ownership of 2nd line support responsibilities, resolving incidents within SLA and aiming for a target of fewer than 2% incidents per month. You will complete assigned tasks within agreed timeframes, ensuring quality and consistency. You will carry out Non-Standard Request (NSR) tasks within agreed timelines and collaborate with Level 3 teams to escalate and resolve major technical issues. Furthermore, you will be responsible for installing and configuring software and hardware, troubleshooting technical issues across laptops, desktops, networks, printers, and more. Please note that there is a requirement to drive company vehicles to deliver IT equipment and provide hands-on support.
Description
This is an opportunity to join a leading consultancy as a Desktop Engineer in Barrow-in-Furness. The role starts ASAP with a salary range between £28,000 and £31,000 per annum. You will need to undergo SC Clearance and be on-site five days a week at the client's premises. We are committed to accommodating any accessibility or personal needs you may have.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2636 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, FCDO Services, Leidos among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.