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HPC Operational Support
28,000 - 28,000 GBP
AWE Plc
Valley Way, Pamber Heath
28,000 - 28,000 GBP
Requirements
Must:
We are looking for highly motivated individuals who can demonstrate some of the following:
- Experience of working with computer systems
- Ability to obtain a broad understanding of an HPC environment and its support needs
- Methodical problem resolution skills
- Able to work independently and unsupervised, as well as part of a team
- Good communication skills
- Familiarity with Microsoft Office applications
The following, although not essential, would be advantageous:
- Familiarity with LINUX/UNIX operating systems
- Experience of first-line user support
- Experience of web page management
- Knowledge of computer security concepts
- Experience of working in a secure environment
It is essential that you have the ability to work calmly and constructively in a priority changing environment and manage your own workload. You will also need initiative, enthusiasm, a flexible approach, and the ability to work to tight deadlines.
Responsibilities
In this role, you will:
- Provide first-line support to the HPC user community, addressing common issues and responding to FAQs
- Support the day-to-day running of HPC computer systems
- Assist with the secure transfer of user data between classified computer systems
- Manage user accounts
- Support data backup operations
- Assist with the commissioning and decommissioning of large computer systems
- Offer technical advice and support to HPC users
- Support and update user help web pages
- Ensure understanding and application of responsibilities regarding the Company's Environment, Health, Safety, Security, and Quality Standards
Description
We operate from a location between Reading and Basingstoke, and due to the classified nature of the work involved, there are limited opportunities to work from home. The role offers a package ranging from £23,280 to £28,000 per annum, depending on your suitability, qualifications, and level of experience. We operate a 9-day working fortnight, and we will consider flexible working requests to fit your lifestyle.
As part of the High-Performance Computing (HPC) Group within our Physics sub-function, you will be part of a small team supporting the operation of some of the largest supercomputers in the UK on behalf of the MoD. We provide a wide range of benefits, including a market-leading contributory pension scheme, family-friendly policies, opportunities for professional career development, an Employee Assistance Programme, life assurance, and discounts on everyday spending. You can find more information about our benefits on our website under the 'Working at AWE' page.
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