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Technical Support Engineer
35,000 - 35,000 GBP
ADLIB Recruitment
St Augustines Drive, St. Augustines + Remote (UK)
35,000 - 35,000 GBP
Requirements
Must:
- 1-2 years of experience in a technical support or development role.
- Strong understanding of web technologies, including HTTP, SSL, DNS, and general website performance concepts.
- Front-end skills: HTML, CSS, and JavaScript.
- Back-end skills: PHP, particularly in WordPress environments.
- Familiarity with CMS platforms, particularly Shopify and WordPress.
- Experience with database management and SQL.
- Great written and verbal communication and interpersonal skills.
- Excellent organizational skills, including the ability to prioritize work.
- Ability to work proactively, methodically, and at speed.
- Exceptional attention to detail and accuracy.
Responsibilities
As a Technical Support Engineer, I will serve as the primary contact for client support, troubleshooting issues across platforms such as Shopify and WordPress. This role will demand strong web technology expertise, problem-solving skills, and effective communication to deliver solutions. I will leverage both front-end and back-end skills to efficiently resolve client issues. Adaptability and a willingness to learn will be essential as our tech stack evolves. Additionally, I will collaborate with internal teams to ensure high-quality, timely support and continuous improvement of client platforms.
Description
We are a fully remote UK-based business committed to growth, integrity, and collaboration, offering a highly supportive working environment focused on improving and learning new skills. Our impressive staff retention rates demonstrate that our team loves working here. We are a well-established eCommerce and technology services business operating within the music and entertainment sectors. We pride ourselves on our innovative solutions and a working environment that encourages learning.
What I will get in return for my talents includes fully remote working in the UK, private medical care, 25 days holiday plus bank holidays, the opportunity to work abroad for 4 weeks per year, an employee assistance program, life insurance up to 4 times my salary, a budget for training courses to learn new technologies, a personal development plan, an in-person meetup with my manager every 6 months, a summer team BBQ social, a Christmas party, and enhanced maternity leave.
If this role sounds like my next career move, I should apply with my most up-to-date CV. Please note that sponsorship for this position is not available; applicants must be based in the UK and have the right to work.
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You can find Support Engineer salaries in the UK here.
How many Support Engineer jobs are in the UK?
Currently, there are 728 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for Support Engineers?
The UK is one of the best countries to work as a Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Support Engineer jobs in the UK?
Core-Asset Consulting, BAE Systems, DataAnnotation, GCHQ, Reedsy, client server, Client Server among others, are currently hiring for Support roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 23 different Support Engineer jobs in the UK. They are probably quite committed to find good Support Engineers.
The company with most openings is DataAnnotation as they are hiring for 23 different Support Engineer jobs in the UK. They are probably quite committed to find good Support Engineers.