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Project Manager - ServiceNow
£19,800 - 23,400
VIQU IT
Cannon Street, Cannon Street
£19,800 - 23,400
Requirements
Must:
- Strong experience as a Project Manager delivering ServiceNow implementations is essential.
- Proven ability to manage complex projects of work within global or large-scale organizations.
- Excellent governance, planning, and delivery management skills (Agile and Waterfall methodologies).
- Strong stakeholder management and communication skills with senior business and IT leaders.
- Experience in business change and transformation programs in technology environments.
- Background in Professional Services (Financial Services, Insurance, Legal) is advantageous.
- Flexible, proactive approach to managing multiple priorities in a fast-paced, changing environment.
Responsibilities
- Own the end-to-end delivery of a ServiceNow ITSM implementation project, ensuring that scope, timelines, budgets, and quality standards are met.
- Develop and manage project plans, roadmaps, and delivery frameworks, aligning with business objectives.
- Provide project governance, including risk, issue, and dependency management, while reporting to senior stakeholders.
- Manage stakeholder expectations, communications, and governance forums at all levels, including business leaders, IT teams, and external suppliers.
- Lead workshops, steering groups, and project meetings, ensuring clarity of objectives and alignment of deliverables.
- Oversee ServiceNow solution delivery and ensure technical and business requirements are effectively translated into outcomes.
- Coordinate internal and external teams, ensuring that all project activities remain on track and integrated with wider business change initiatives.
- Ensure business adoption by embedding new processes and managing change effectively across the enterprise.
Description
We are recruiting an experienced Project Manager to lead a business-critical ServiceNow ITSM implementation for our global organization. This role will sit within our established Project Management team and will focus on driving successful delivery of a major enterprise-wide transformation program. The position is based in Central London with a hybrid work setup, requiring 2 days per week on-site. The contract is for 12 months and falls inside IR35, with a rate of £550 to £650 per day. Candidates must pass Credit and DBS checks before starting.
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