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Gc 1971 Ltd jobs

MFP - MFD - Engineer Printers

30,000 - 30,000 GBP
Gc 1971 Ltd
Cambridge House 16 High Street, Reading + Remote (UK)
30,000 - 30,000 GBP
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
I am looking for a candidate with hands-on experience with MFP, MFD, and printers from manufacturers like Kyocera, Canon, or Konica Minolta. You should possess basic knowledge of Microsoft networks, including DHCP, DNS, and TCP/IP protocols, which we will provide training for. Familiarity with print and document management software such as Equitrac, Papercut, and PCounter is essential, and again, training will be provided.

Technologies

Active Directory
LDAP
TCP/IP

Responsibilities

In this role, you will deliver exceptional customer support by resolving hardware and software faults. You will maintain and administer print and scan solutions to ensure their functionality and efficiency. Your responsibilities will also include supporting MFP, MFD, and our various printer models, completing service calls efficiently while adhering to response times and KPI targets. You will use proactive troubleshooting tools and procedures to resolve issues on-site or remotely. Additionally, you will return faulty parts and maintain a well-stocked toolkit, including technology devices. Participation in training to keep your knowledge up to date is important, and you will also provide basic support for software products while escalating complex issues to software consultants.

Description

We offer a flexible field-based role where you will visit a maximum of two clients per day in the Basingstoke, Reading, or South London area. Joining our team of five experienced engineers, you will benefit from comprehensive training in Microsoft Networks, DHCP, DNS, TCP/IP, LDAP, Active Directory, and more. Your package includes a company car, fuel card, pension, 23 days of holiday plus a free birthday holiday, a laptop, and a company mobile phone. We are at the forefront of delivering cutting-edge print, document management, and infrastructure solutions, and we are on a mission to redefine the traditional print and copier engineer role into a hybrid service delivery technician role, merging hardware expertise with IT knowledge. If you are proactive, organized, and passionate about technology, and you thrive on solving challenges, then I invite you to submit your CV for consideration to join our forward-thinking company. We will be conducting interviews as soon as possible, with a two-week turnaround to the job offer stage.
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