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EP BACS Service Monitoring Analyst

£60,000 - 90,000
Warwick Place, Warwick
£60,000 - 90,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Prior experience working with BACS systems and/or payments processing environments. - Strong proficiency in Microsoft Excel, including pivot tables, lookups, and data manipulation, with exceptional attention to detail and numerical accuracy. - Excellent verbal and written communication skills, with the ability to handle stressed users and effectively communicate with banks and internal teams. - Proven ability to work under pressure in a high-stakes environment with strict deadlines. - Strong problem-solving mindset and the ability to take ownership of issues through to resolution. - Comfortable working within structured monitoring shifts or rotas, including potential out-of-hours support during business-critical periods. - Experience in monitoring and supporting Oracle E-Business Suite (EBS) in a production environment. - Exposure to ITIL processes (Incident, Problem, Change Management). - Experience with SQL and Oracle database performance basics. - Previous experience in large-scale enterprise IT environments.

Technologies

ITIL

Responsibilities

As a BACS Service Monitoring Analyst at Experis, you will be responsible for monitoring and supporting BACS systems and payments processing. Your role will involve ensuring the smooth functioning of our systems, communicating effectively with internal teams and banks, and resolving any issues that arise in a timely manner. You will also assist in maintaining our Oracle E-Business Suite in a production environment while adhering to ITIL processes and protocols.

Description


We are looking for a skilled and experienced BACS Service Monitoring Analyst to join our team. At Experis, we are part of a global entity with over 1000 consultants on assignment across 20 clients worldwide. Our UK operation is expanding rapidly, and we are committed to providing a personalized experience for both our clients and employees. We are passionate about training, technology, and career development. As part of the benefits we offer, you will enjoy a contributory pension scheme, an Employee Assistance Program, medical and dental cover, 22 days of holiday plus bank holidays, maternity pay/shared parental leave and paternity leave, and sick pay. We invite suitable candidates to submit their CVs for consideration.
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