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Technical Lead / IT Cloud Consultant
£65,000 - 65,000
AWD online
Charing Cross, London
£65,000 - 65,000
Requirements
Must:
We are looking for candidates with industry experience in a relevant role, preferably within a Managed Service Provider environment. You should possess demonstrable technical skills and certifications in Microsoft Cloud Technologies. We value articulate and professional individuals with excellent interpersonal skills and a strong customer service orientation, ensuring that client needs are always at the forefront. Outstanding oral and written communication skills are essential for generating client proposals and reports, as well as simplifying technical information for diverse audiences. You should be able to multi-task and maintain a proactive and organized approach to exceed client expectations. A confident demeanor, excellent organizational skills, attention to detail, and competency in accurately maintaining CRM software (we use MS Dynamics and Power Apps) are also required. A desire to work collaboratively as part of a team and make a valuable contribution to the business is essential.
Responsibilities
As a Client Technical Lead / IT Cloud Technical Consultant, you will be the go-to person for clients when discussing high-level IT. Your role involves understanding clients' business needs and technical setups, allowing you to provide insightful recommendations and guidance to help them achieve their goals. You will serve as a bridge between customers and internal teams, addressing technical challenges and facilitating seamless implementations. This includes leading the technical onboarding process for new clients, developing and executing implementation plans, creating and updating technical documentation, attending client meetings, overseeing client tech offerings, and collaborating with support and engineering teams to promptly resolve complex technical issues.
Description
This position offers a competitive salary of £55,000 to £65,000 per annum, depending on experience, along with a range of benefits, including learning and development opportunities, private healthcare, a great pension scheme, and regular career progression reviews. You will enjoy hybrid working arrangements with a minimum of three days in London each week, engaging in a mix of client site visits and office work. We also promote a friendly, inclusive, and sustainable work environment with regular social events. If you are eager to advance your career in a rapidly growing IT Cloud Services Company, we encourage you to apply today.
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