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IT Assistant

£24,000 - 24,000
AWD Online
Wenlock Road 20-22, Southampton
£24,000 - 24,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Junior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Good basic IT knowledge - Excellent communication skills, both written and verbal - Excellent customer service skills - Motivated and enthusiastic individual with a passion for helping others

Technologies

Responsibilities

- Provide friendly and efficient First Line IT support, in person and over the phone, to staff and students from the Genius Bar - Operate and manage the school's IT equipment booking ticket system - Respond to queries and resolve basic IT issues, such as password resets - Accurately log support requests using the ticket system and escalate complex issues to the IT Technicians - Create tickets in the IT Helpdesk for the IT Technicians to process - Monitor stock levels on the Genius Bar and relay this information to the Senior IT Technician - Issue booked equipment to pupils and staff - Complete daily and weekly audits on equipment and stock - Report any equipment defects to the Senior IT Technician - Contribute to a smooth and effective IT experience for the entire school community - Update school social media accounts/posts

Description

We are excited to offer a fantastic opportunity for an IT Assistant / Junior IT Technician who thrives on solving problems and helping others with technology. This part-time, permanent role is based at our well-established Trust in Hedge End, Southampton, Hampshire. You will gain hands-on experience in a dynamic environment, utilizing both Windows and Mac operating systems while supporting personal devices and maintaining our comprehensive IT infrastructure. Our commitment to investing in your future includes enrollment in one of the UK’s largest public sector pension schemes, a tax-efficient Cycle-to-Work scheme, and a tax-efficient IT leasing scheme. You will be welcomed by friendly colleagues and have access to fantastic facilities with staff membership rates at the modern on-site Leisure Centre. We are conveniently located with good transport links and free on-site car parking. We are dedicated to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
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You can find IT Specialist salaries in the UK here.

How many IT Specialist jobs are in the UK?

Currently, there are 985 IT openings.

Is the UK a good place for IT Specialists?

The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Specialist jobs in the UK?

u-blox, Dementia UK, Defaqto, ApplianSys, Core-Asset Consulting, HM Land Registry, Extension Hub among others, are currently hiring for IT roles in the UK.

The company with most openings is DataAnnotation as they are hiring for 52 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.