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Upbeat Ideas UK Ltd jobs

MangoDB Support Engineer

75,000 - 75,000 GBP
Upbeat Ideas UK Ltd
Regent Street 86, Swindon
75,000 - 75,000 GBP
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Junior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- I seek candidates with 7 to 9 years of experience in database administration, particularly with a focus on MongoDB. - Proficiency in MongoDB versions 6 and 7 is essential, including hands-on experience with replica sets, sharding, and backup solutions. - I value knowledge of scripting languages such as Python, Bash, or PowerShell for automation and troubleshooting tasks. - A strong background in Linux-based systems and familiarity with cloud environments (AWS, Azure, Google Cloud) is required. - Excellent problem-solving skills and the ability to think critically and creatively to resolve complex issues are important. - Candidates must demonstrate strong verbal and written communication skills, capable of explaining technical concepts to non-technical stakeholders. - While not mandatory, a MongoDB certification is a plus, and experience in cloud environments is an additional advantage.

Responsibilities

- I expect you to provide advanced technical support to our customers using MongoDB versions 6 and 7, addressing complex issues and ensuring their satisfaction. - You will maintain a deep knowledge of MongoDB architecture, configuration, and best practices for both versions. - Troubleshooting and resolving issues related to performance, replication, sharding, and data integrity will be a key part of your role. - I will rely on you to advise customers on best practices for database design, performance tuning, and query optimization. - You will create and maintain comprehensive documentation for troubleshooting procedures, best practices, and solutions for our customers. - Collaboration with development teams to identify and resolve bugs, as well as contributing to product improvements, will be crucial. - I also expect you to provide training and mentorship to junior support engineers and customers regarding MongoDB features and best practices.

Description

- This position is based in Swindon and is offered as a hybrid role, requiring at least one day a week in the office. - The contract type can be either a fixed-term contract or an Inside IR35 contract. - You will be part of a collaborative team environment that supports professional growth and development.
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