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Head of IT Service Operations
£40,000 - 70,000
Brudenell Road 58, Hyde Park + Remote (UK)
£40,000 - 70,000
Requirements
Must:
- Strong communication and influencing skills with senior management.
- Comprehensive supplier management skills.
- Strong negotiating skills.
- Broad experience in Information Management/Technology (IM).
- Broad technical services knowledge, including networks, Wintel, and application support.
- Substantial IT and business work experience with a range of exposure to various technical environments and business segments.
- Very strong business acumen.
Responsibilities
- I will define, manage, implement, and deliver I&T Operations and Service Management across the URENCO Group.
- I will deliver an iterative Service Strategy and Innovation focused on best-in-class IT Operations functions in modern enterprises.
- I will lead IT Service Continuity planning and testing with multiple outsourced service providers.
- I will manage relationships with partners and service providers, including contract management and continual service improvement.
- I will ensure leadership grounded in ITIL/ISO global standards for all I&T operational services.
- I will manage stakeholders regarding Service Outages, Testing Services, and Project Transition to Service.
- I will ensure service protection through appropriate vulnerability management, risk management, and patching services.
- I will lead the management and operation of cloud and SaaS-based subscription services.
- I will conduct financial planning for all Operational Services, including renewals and upgrades of infrastructure and applications.
- I will hold accountability for Monthly Global Service Reviews for all suppliers and ensure compliance with KPI, SLA, OLA, and XLA measures.
- I will focus on people management, motivating and harmonizing internal and external team members with diverse viewpoints.
- I will use my analytical abilities to comprehend critical elements of situations quickly and accurately, informing sound judgments.
- I will express ideas, plans, and vision clearly to gain acceptance and commitment from others regarding projects.
Description
At Urenco, we are committed to giving you opportunities to be your best. If you feel you meet some, but not all of what we’re looking for, we encourage you to apply. We believe in embracing the passion and potential of our people, which is why we offer market-leading training and development experiences, along with the opportunity to be mentored by some of the smartest minds in the industry. Now, what can you expect from us? We offer more than just a job; we offer a future. As an employee of Urenco, you will receive: - 27 days of annual leave. - A generous bonus scheme based on personal and company objectives. - A diverse range of family-friendly policies, including emergency care options through Bright Horizons Back-Up Care. - A defined contribution pension scheme with starting contributions of 4% (employee) and 10% (employer). - A hybrid working pattern with up to two remote working days on average per week and flexible start and finish times. - A flexible benefits package, including life assurance and income protection, with the option to purchase additional benefits that suit your lifestyle. - Paid time off for volunteering. - The opportunity to join our private medical and dental insurance schemes. - Education and training support to help you learn and develop while completing mandatory health and safety courses. As a truly global company, we value individual differences and strive to create an open and inclusive workplace. Together, we are one Urenco, enriching the world and your future.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 2718 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
BAE Systems, TCMM Shutter Group Ltd, Vale Clydach Refinery, GeekingITSimple, SaluteMyJob, Oakford Technology Ltd, OfficeXpress Europe Limited among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 84 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 84 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.