2953 IT & Software Developer jobs in the UK
Head of Service Management
£58,209 - 66,877
FCDO Services
McConnell Drive, Milton Keynes
£58,209 - 66,877
Requirements
Must:
- ITIL 4 Managing Professional certification
- Experience in service delivery environments
- Leadership and management skills to lead a service delivery team
- Hands-on experience with service management tooling (e.g., ServiceNow)
- Knowledge of formulating SLAs/OLAs
- Ability to deliver services at ISO9001 and ISO20000:1 standards
- Commercial acumen and ability to drive organisational change management
- Experience with project and programme management methodologies (desirable)
- Capability to operate in established and green field service management environments
- Technical expertise related to security, IT, and communications technologies (advantageous)
- Knowledge of overseas operations and supplier management (a plus)
Responsibilities
- Lead a small team of IT Service Managers
- Ensure resources are available for efficient service delivery
- Act as a hands-on escalation point for business stakeholders
- Drive continual service improvements
- Recruit, coach, develop, and manage team performance
- Set vision and strategy for IT service management
- Standardise practices and services across the organisation
- Build and maintain relationships with various internal stakeholders and customers
- Ensure fulfillment of customer service agreements
- Support renegotiation of customer agreements
- Resolve customer issues and maintain team professional development
Description
At FCDO Services, we protect the UK’s interests at home and overseas, offering a range of vital services including the design and construction of secure government buildings and the secure handling of diplomatic communications. Joining our Digital and Data technology team means you will work at the forefront of digital innovation, providing best-in-class solutions that shape a data-driven future for the UK government. We offer a competitive salary, generous holidays, a Civil Service Pension, and valuable training opportunities. Our office environment includes an on-site gym, nursery, café, and restaurant, along with interest-free loans for travel to support your journey with us.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 2953 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
Bluefruit Software Limited, Mas & Pas Limited, KubeNet, Ctrl Alt, FCDO Services, UK Research and Innovation (UKRI), Department for Work and Pensions (DWP) among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 103 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 103 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.