2738 IT & Software Developer jobs in the UK
Technical Support Engineer
£37,440 - 37,440
Stukeley Street, Lancaster
£37,440 - 37,440
Requirements
Must:
- Significant experience in technical support or a similar environment
- Confidence investigating complex technical, multi-system, or network-related issues
- Experience troubleshooting cellular and IT infrastructure issues
- Proven experience in providing expert diagnostics, diagnosing complex mechanical and electrical issues, and advising on compliance testing across batteries, switch configurations, and radio connectivity
- Ability to lead projects and contribute to cross-departmental work
- Clear written and verbal communication, especially in challenging situations
Responsibilities
- Provide technical support and expert communication by email, phone, and ticketing systems
- Use advanced listening and de-escalation techniques to guide customers and colleagues
- Lead investigations into complex, multi-system issues
- Analyse patterns, identify root causes, and document findings clearly
- Contribute to improving diagnostic processes and future troubleshooting approaches
- Lead projects or workstreams that improve tools, processes, or customer experience
- Support incident response by coordinating information and reviewing outcomes
- Suggest and test improvements to workflows, communication, and support processes
- Contribute to cross-departmental initiatives and share insights that support product or service development
Description
We are a client-based company located in Lancaster, seeking a Technical Support Engineer to join our team. In this role, you will enjoy benefits such as 25 days of annual leave plus bank holidays, an extra day off for your birthday, a company pension scheme, enhanced sick pay, enhanced maternity and paternity pay, and training and development opportunities with clear pathways for progression. You will also have access to discounts in selected local businesses.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2738 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Circuit Mind, UKTL, Deep Sea Electronics Ltd, Government Communications Headquarters (GCHQ), Shiptheory, TBG Solutions Ltd, Medhurst North West Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 52 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 52 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.