3092 IT & Software Developer jobs in the UK
Requirements
Must:
- Strong communication and interpersonal skills
- Genuine interest in IT and technology
- Problem-solving mindset and attention to detail
- Ability to work well under pressure and manage multiple priorities
- Proactive attitude and willingness to learn
- Technology-related qualification (e.g., IT, Computer Science) is preferred
Responsibilities
- Provide first-line application support via phone, email, and ITSM tools, ensuring timely resolution within agreed SLAs.
- Troubleshoot a wide range of issues, from password resets and system guidance to more complex queries, including API-related problems.
- Triage and prioritise service requests and incidents, balancing routine tasks with advanced application queries.
- Support onboarding activities, including account setup and access permissions.
- Deliver excellent customer service through clear communication and professionalism.
- Collaborate with team members and escalate issues when necessary.
- Maintain and enhance knowledge base documentation for recurring queries.
- Build familiarity with the low-code platform to assist in troubleshooting and provide informed context for escalations.
- Act as a subject matter expert (SME) for the system, developing core knowledge of its functionality and processes.
Description
We are a growing organization located in Chelmsford, Essex, looking to expand our dynamic team. As a Product Support Analyst, you will work with cutting-edge technology platforms within the London Market Insurance sector, gaining valuable experience to build a successful IT career. This hybrid role allows you to work remotely most of the week while engaging with a supportive team environment. We offer a competitive salary of up to £25,000 and encourage eager individuals ready to embark on a tech career.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3092 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, Delapt Technologies UK, Hillside Primary Care IT Services, OpenWorks Engineering, Ctrl Alt, Scottish Prison Service among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 94 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 94 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.