2120 IT & Software Developer jobs in the UK
IT Service Desk Manager
£50,000 - 55,000
Ridley Place 28, Newcastle upon Tyne
£50,000 - 55,000
Requirements
Must:
- Experience in a similar role.
- Proven ability to manage major incidents and escalations.
- Capacity to thrive in a fast-paced environment.
- Excellent knowledge of ITIL processes.
- Familiarity with Microsoft technologies.
Responsibilities
- I am responsible for formulating both short-term and long-term IT Service Delivery plans, focusing on continuous improvement of the service.
- I will professionally represent Group IT to internal stakeholders as well as IT third-party vendors and suppliers.
- My role involves building, developing, and maintaining successful, long-term relationships with Group IT senior management.
- I will identify business challenges and develop strategies and solutions to deliver added value.
- I will develop, own, chair, and facilitate regular Service Reviews with both the business and suppliers, in alignment with relevant service level agreements and business priorities.
- I will support budget-related conversations at different levels.
- I will monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met.
- I will develop and maintain continuous service improvement plans.
Description
We are a key infrastructure business headquartered in Newcastle, seeking to welcome an IT Service Desk Manager to our core IT Ops function. In this role, I will run a national team of service desk engineers while planning and delivering IT services across the group. The position requires four days on-site, mainly in Newcastle. Additionally, we offer a range of benefits including a pension scheme, hybrid working options, a company bonus, and travel benefits.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 2120 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
L A Comms Ltd, PayItMonthly Ltd, razorblue Careers, Onca Technologies Ltd, MastarRec, Shoothill Ltd, Essential Personnel among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 92 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 92 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.