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IT Service Delivery Manager
£45,000 - 45,000
Grey Street, Newcastle Upon Tyne
£45,000 - 45,000
Requirements
Must:
- You must be fully eligible to work in the UK.
- You need to be able to travel into the office 3 days per week.
- Strong experience with Service Delivery and knowledge management systems.
- Experience within a similar role.
- Familiarity with ITIL principles and service management frameworks.
- Analytical mindset.
- Excellent communication and documentation skills.
- Proven ability to lead training and drive process improvements.
Responsibilities
- Monitor and improve the quality of IT ticketing processes.
- Develop and maintain a centralized knowledge base.
- Identify and implement process improvements across service workflows.
- Deliver training and support to IT teams on best practices.
- Analyze performance metrics and drive service enhancements.
- Collaborate with cross-functional teams to resolve recurring issues.
Description
We are a leading organization seeking a Service Delivery Manager to join our operations team, focusing on enhancing the quality of IT service processes and managing internal knowledge resources. This is a key role for someone passionate about continuous improvement, service excellence, and knowledge sharing. If you are a proactive and detail-oriented professional looking to make a real impact in service delivery, we would love to hear from you.
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You can find IT Specialist salaries in the UK here.
How many IT Specialist jobs are in the UK?
Currently, there are 1032 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
u-blox, Cencora, Unisys, onebillion, Core-Asset Consulting, ApplianSys, Defaqto among others, are currently hiring for IT roles in the UK.
The company with most openings is DataAnnotation as they are hiring for 48 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is DataAnnotation as they are hiring for 48 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.