3096 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven customer support experience in an IT, software, or web technology environment.
- Organised and logical approach to problem-solving.
- Experience with troubleshooting network-connected devices and cloud services such as AWS, Microsoft 365, or Azure preferred.
- Familiarity with simple scripting for automation of tasks via technologies such as Python and PowerShell.
- Excellent communication skills with the ability to gain trust and clearly communicate with stakeholders.
- A full UK driving license is required.
Responsibilities
- Take ownership of both internal and external customer issues until resolution, liaising with colleagues and partners where required.
- Troubleshoot and assist with issues affecting our systems, helping to take proactive steps to maximise availability.
- Conduct product testing in line with the companys New Product Development (NPD) roadmap.
- Continuously improve the service provided by sharing ideas and information with the team.
- Ensure all activities are technically compliant and follow industry best practices.
- Occasionally visit customer sites for product support and servicing.
- Manage new staff IT onboarding and assist with internal IT training.
Description
We are seeking a Helpdesk Analyst to join our team in Newbury. This full-time position reports to the Head of Technical Innovations and offers a salary range of £27,000 - £30,000. In this role, you will lead our response to both external digital services and internal IT support issues, working closely with stakeholders and developers to enhance our offerings. We value continuous improvement and collaboration within our team, and you will have a chance to participate in product testing, share ideas, and ensure compliance with industry best practices.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3096 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, FCDO Services, Counter Terrorism Policing, Evri, Sage, MOD - Defence Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 85 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 85 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.