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ITSM Configuration Management Specialist
£130,000 - 140,000
La Fosse
Market Hill 19, Cambridge
£130,000 - 140,000
Requirements
Must:
- Proven experience implementing and optimising CMDBs across diverse environments.
- Strong expertise in ServiceNow (or similar platforms) for CMDB and service mapping.
- Solid understanding of ITSM processes (Change, Problem, Incident) and configuration item management.
- Familiarity with hardware, software, and application CI types in complex environments.
- Bonus points for experience in global organisations or gaming/entertainment sectors.
- Nice to have: ITIL v3/4 certification.
- Experience working with ServiceNow's CSDM framework.
- 5 years in IT, with at least 3 years focused on CMDB/Configuration Management.
Responsibilities
- Enhance and maintain the CMDB to support seamless gaming experiences worldwide.
- Shape the CMDB roadmap, delivering smarter processes and better data integrity.
- Act as the go-to expert for CI discovery and ServiceNow CMDB, managing integrations and troubleshooting with precision.
- Collaborate with cross-functional IT, development, and infrastructure teams to keep configuration data current and reliable.
- Deliver clear, actionable reports to monitor CMDB performance and drive improvement.
- Keep ahead of the curve by adopting new ServiceNow innovations and technologies.
Description
Join us at a world-leading gaming company as our next Configuration Manager and drive the accuracy and performance of our CMDB across a fast-moving, tech-rich environment. This is your chance to work behind the scenes of a global gaming brand, ensuring our IT backbone stays strong and future-ready. This position is based in Huntingdon, with a work pattern of 2 days on-site and is available as an initial 3-month contract on an inside IR35 basis.
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Which companies are hiring for DevOps jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, FCDO Services among others, are currently hiring for DevOps roles in the UK.
The company with most openings is Ocho as they are hiring for 46 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Ocho as they are hiring for 46 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.