Infrastructure Engineer

- I am accountable for the seamless operation, stability, and continuous improvement of the enterprise IT infrastructure across K3 Capital Group. - I will collaborate closely with IT leadership and third-party partners to deliver resilient, secure, and scalable infrastructure services. - I will act as a key liaison between internal stakeholders, managed service providers, and external vendors to ensure operational continuity and alignment with business objectives. - I will oversee the day-to-day performance and availability of core infrastructure systems, including networks, servers, storage, and cloud services. - I will monitor infrastructure platforms proactively to ensure optimal service delivery and adherence to SLAs. - I will manage and coordinate infrastructure upgrades, ensuring compliance with established change control processes. - I will provide third-line support across infrastructure layers, supporting internal users and IT service desk teams. - I will lead incident resolution efforts involving infrastructure systems, ensuring timely escalation to third-party experts when required. - I will collaborate with the Group Head of Infrastructure and strategic partners to support delivery of infrastructure-related projects, ensuring compliance with scope, timelines, and budget. - I will monitor and enhance Microsoft 365 security posture across the organization. - I will deliver infrastructure-related projects aligned to the group's strategic IT roadmap and provide regular reporting on project status, risks, milestones, and costs to HGI and other stakeholders. - I will ensure all infrastructure systems are backed up regularly, with recovery points and RTOs aligned to business requirements.