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GCHQ jobs

IT Service Management Opportunities

36,408 - 36,408 GBP
GCHQ
Telstar Way, Cheltenham
36,408 - 36,408 GBP
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
To apply for our IT Service Management opportunities, you need to have a Level 2 (GCSE or equivalent) qualification in English Language and Maths at Grade 4/C or above. We seek individuals with competency in IT and some experience in a professional workplace. You don't necessarily need to have an IT background; experience in customer service, retail, or as a customer support specialist is valued.

Technologies

ITIL

Responsibilities

Joining our IT Service Management team means you will play an essential role in providing IT services for users across GCHQ and the wider intelligence community. Your tasks may include fulfilling requests for new equipment, managing secure user accounts, and updating our Service Request Catalogue. We encourage you to be proactive and adaptable, delivering professional solutions that prioritize customer satisfaction. You will also be part of our ongoing transformation, identifying areas for improvement in our services, such as automating processes and future-proofing our systems.

Description

We offer both full-time and part-time roles based in Cheltenham or London, with flexible working hours based on 37 hours per week for full-time and a minimum of four days per week for part-time. Due to the nature of the role, home or remote working is not an option, so you should be within a commutable distance. At GCHQ, we are committed to fostering a supportive and inclusive environment focused on diversity. We provide comprehensive training and opportunities for career development, including formal qualifications. This is an exciting opportunity to leverage your skills in a rewarding and influential career. Please note that applicants must be British Citizens and typically have resided in the UK for seven out of the last ten years.
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You can find IT Specialist salaries in the UK here.

How many IT Specialist jobs are in the UK?

Currently, there are 766 IT openings.

Is the UK a good place for IT Specialists?

The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Specialist jobs in the UK?

Core-Asset Consulting, BAE Systems, Computershare, Reedsy, Unisys, LDMS, Cencora among others, are currently hiring for IT roles in the UK.

The company with most openings is CGI as they are hiring for 17 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.