Modern Workplace Lead

- Lead and mentor a team of engineers and specialists in the management of EUC and M365 services. - Drive sprint-based work management within the team to ensure consistent delivery across functions. - Develop and implement strategies that optimize the use of Microsoft 365 tools across the organization. - Act as the primary point of contact for all M365 modern workplace initiatives, collaborating with IT leadership and key stakeholders. - Oversee the deployment, configuration, and management of Microsoft Intune for device provisioning and policy enforcement. - Ensure effective use of Windows Autopilot for zero-touch device provisioning and lifecycle management. - Manage security policies, compliance, and conditional access for devices, applications, and users within M365. - Drive automation and self-service capabilities to improve the end-user experience and reduce IT operational overhead. - Lead the management and governance of collaboration tools, including Microsoft Teams, SharePoint, OneDrive, and Viva. - Define best practices and policies for usage, security, and governance across the M365 ecosystem. - Enable end-users with training, documentation, and support resources to maximize the value of M365 services. - Implement security best practices for identity and device management, leveraging Microsoft Defender, Conditional Access, and Zero Trust principles. - Ensure compliance with industry standards and regulations related to data protection and endpoint security. - Monitor and respond to security incidents, threats, and vulnerabilities affecting end-user computing. - Plan and execute large-scale user migrations between domains, ensuring minimal disruption to business operations. - Oversee email migrations, including Exchange Online transitions and hybrid deployments. - Manage SharePoint migrations for seamless data transfer and optimal configurations. - Utilize tools such as ShareGate and BitTitan to streamline migration processes and improve efficiency. - Stay up to date with Microsoft’s latest product developments and industry trends in modern workplace technology. - Drive innovation by evaluating new M365 features and identifying opportunities for improved business efficiency. - Work closely with IT Service Management teams to streamline support processes and enhance user satisfaction.