Infrastructure Support Engineer - Wokingham

- Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. - Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. - Experienced in managing VMware solutions. - Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). - Strong understanding of network protocols and topologies. - Extensive customer-facing experience in an IT service role. - Methodical and positive approach to problem-solving. - Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps-based support environment. - Experience with business-critical real-time systems, ensuring high levels of availability through proactive actions. - Demonstrated accountability in seeing issues through to successful resolution. - Skilled in producing technical reports and documentation for both technical and non-technical audiences. - Strong communicator with excellent writing skills. - Over 10 years of experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. - Ability to write and review architectural design documents. - Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs.