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IT Support Engineer - Microsoft Platform

£40,000 - 45,000
Capital Court, Windsor Street, Sheffield
£40,000 - 45,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- At least 5 years experience in IT support, including substantial 3rd line and project-based work - Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, Power Platform) - Proven experience with Azure AD / Entra ID, Intune MDM, and Windows Server (2016/2019) - Solid understanding of Active Directory, Group Policy, and networking fundamentals - Experience supporting multi-site or multi-entity environments - Strong troubleshooting, analytical, and problem-solving capabilities - Experience implementing or maintaining Cyber Essentials compliance - Excellent communication and stakeholder management skills - Highly organised, proactive, and customer-focused mindset - Microsoft certifications (Azure, Microsoft 365, Security) (Desirable) - CCNA, VCP, or equivalent technical certifications (Desirable) - Experience with PowerShell scripting and automation (Desirable) - Knowledge of ITIL or structured service management frameworks (Desirable) - Experience with Veeam or similar backup and DR platforms (Desirable)

Technologies

Active Directory
ITIL
Microsoft 365
Office 365

Responsibilities

- Provide 3rd line technical support, acting as an escalation point for complex incidents and problems - Maintain and support Microsoft 365, Azure / Entra ID, Intune, and Windows Server environments - Lead or contribute to infrastructure projects including cloud migrations, upgrades, and system integrations - Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi - Administer Active Directory, Group Policy, identity management, and access controls - Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager - Monitor system performance, availability, and security, ensuring adherence to best practices - Maintain and test backup, disaster recovery, and business continuity solutions - Support Cyber Essentials compliance, patching, MFA, conditional access, and security tooling - Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services - Produce clear technical documentation and contribute to continuous service improvement

Description


We are a growing, cloud-first organisation located in Sheffield, offering a competitive salary between £40,000 and £45,000 per annum. Our hybrid working model allows for two days from home and three days at the Sheffield office, providing a balanced work-life experience. In this role, you will engage in exciting infrastructure projects, support modern workplace technologies, and be integral to our IT environments growth and security. We also prioritize your professional development, ensuring ongoing training and exposure to cutting-edge technologies.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2605 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Yellowbrick Data, UKTL, Circuit Mind, Wilson Computers LTD., Government Communications Headquarters (GCHQ), Dirty Martini Marketing, Sage among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 80 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.