Junior Service Request Engineer

We are a dynamic and agile organization, home to several established traded brands that deliver services to external organizations. Our culture is built around four core principles—Fast, Connected, Insight Driven, and Customer-Led—which guide how we deliver high-quality back-office services. By focusing on innovation, collaboration, and customer experience, we are building a reputation as a trusted and forward-thinking partner for organizations across the UK. As a Junior Service Request Engineer, you will be the first line of defense in ensuring our IT services meet user needs. Whether it’s installing software, reconciling hardware deliveries, or managing user access, your role directly impacts the efficiency, security, and satisfaction of our clients. You will also play a part in maintaining compliance with ISO standards, ensuring our IT operations are both robust and future-ready. In return, we offer a salary of £24,500 per annum, 25 days of annual leave plus bank holidays, employer pension contributions, life assurance and wellbeing programs, retail and lifestyle discount schemes, flexible hybrid working arrangements, and opportunities for professional development and career progression. We are committed to building a workplace where everyone feels respected and valued. We welcome applicants from all backgrounds and will support any adjustments needed throughout the recruitment process. Let us know how we can help.