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Client Support Engineer
£25,500 - 25,500
razorblue Careers
Cobden Street, Stockton-on-Tees
£25,500 - 25,500
Requirements
Must:
- Strong communication and relationship-building skills
- Experience administering Microsoft Active Directory, Exchange Server & Office 365
- CompTIA certification, relevant apprenticeship, or higher education
- A degree or degree equivalent qualifications is desirable
- People-centric approach and service orientation
- Competent with Windows desktop and application support
- Support for tablets and mobile devices
- Basic network troubleshooting skills including ping and traceroute
- An understanding of our business, clients, and the market
- Active Directory and Exchange administrative skills
- Knowledge of Microsoft Group Policy
- An understanding of Microsoft Azure AD Sync and Azure AD Connect
- Excellent conversational fluency in English to clearly explain complex technical issues
Responsibilities
As a 1st Line Support Engineer, you will be responsible for:
- Providing 1st line technical support to clients, aiding with networks, cloud services, infrastructure, and connectivity
- Troubleshooting and resolving technical faults and issues
- Responding to client queries and service requests
- Assisting with user rights, passwords, and accounts
- Managing basic security administration
- Diagnosing issues and communicating technical details clearly
- Occasionally visiting clients on-site as needed
Description
We are looking for passionate individuals eager to grow over time through our development resources and peer learning. If you have a growth mindset, we encourage you to apply. At our company, continuous learning and development are central to our culture. We invest in elevating our team members, not just hiring those who are already experts. Working with us requires drive, collaboration, and a passion for technology. We encourage specialization in various IT domains, and our learning and development opportunities in 2022 resulted in 34 promotions. We offer a hybrid working policy that allows for natural learning opportunities and fosters a culture of teamwork. Our benefits include a base salary of £25,500 per annum (dependent on skills and knowledge), hybrid working, 25 days of holiday per year plus public holidays, the ability to purchase 10 additional days, birthday off, a £2000 referral scheme bonus, enhanced family leave, fully funded training, two paid charity volunteering days per year, discounted broadband, life insurance, and private health insurance. We also offer a quarterly team social fund, a Cycle to Work scheme, and an electric vehicle scheme. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments, please let us know; we are here to support you. Agencies and recruiters should note that we prefer direct applications from candidates and do not accept unsolicited speculative CVs. Your cooperation is appreciated as it helps us find the best fit for our team.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2822 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
BTL IT Solutions Ltd., TCMM Shutter Group Ltd, Workflo Solutions, Advanced IT Services, Paratech Coating UK ltd, BAE Systems, etiCloud Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 69 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 69 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.