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Application Support Engineer
£15,000 - 18,000
itecopeople
4 Compton Business Centre, Cheltenham
£15,000 - 18,000
Requirements
Must:
- Active DV clearance required.
- Experience in a managed service environment with a strong service delivery focus.
- Hands-on experience with Infrastructure as Code tools (Terraform and Ansible).
- Application development experience in Java or similar programming languages.
- Strong problem-solving and analytical skills with sound decision-making capabilities.
- Excellent communication and stakeholder management skills.
- Proficient in using Git version control.
Responsibilities
- Manage and maintain CI/CD pipelines using Java, Maven, and NPM.
- Configure and execute automated test suites with Maven and Cypress.
- Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker.
- Configure and integrate third-party software and appliances.
- Track service performance and availability using Influx and Grafana.
- Configure alerts to detect issues before they escalate.
- Analyze logs and investigate anomalies in system behavior.
- Provide 2nd/3rd line support, resolving issues and answering business queries.
- Manage incidents, escalate problems, and conduct root cause analysis.
- Implement proactive changes to improve service stability.
- Automate tasks to reduce manual workload.
- Conduct OS health checks, patching, and database housekeeping.
- Support multi-site data center operations.
Description
We are seeking a DV-cleared Application Support Engineer to join our on-site team in the Cheltenham area. In this role, you will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. Your focus will be on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week) Contract Rate: £500 - £600 per day Start: ASAP Duration: 6 months
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2225 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.