Product Manager

- Create and manage the project plan, timelines, risks, and deliverables, ensuring that projects launch on time and to the required quality. - Act as the central point of sign-off for all related communications, including product descriptions, email templates, phone scripts, website content, and FAQs. - Coordinate stakeholders, ensuring all teams understand their responsibilities and deadlines. - Support the creation and execution of product marketing activities, including launch campaigns, proposition messaging, value-led communications, and customer engagement initiatives. - Own and coordinate the Literature Review process for existing products, ensuring accuracy, clarity, and consistency across all communication channels. - Champion product clarity across the organisation, ensuring messaging accurately reflects proposition value and regulatory requirements. - Act as the product expert at trade marketing events (approx. 3–4 per year), supporting the Trade & Partnerships Manager on stand. - Manage product launches and updates, ensuring smooth go-to-market delivery and cross-team alignment. - Drive incremental improvements across the existing product portfolio in collaboration with development, design, and marketing teams. - Translate business requirements into clear product specifications, acceptance criteria, and user stories for the development team. - Support the Senior Propositions Manager on NPD, owning specific initiatives and setting the product vision within larger workstreams. - Participate in user acceptance testing, ensuring product changes meet quality standards. - Produce monthly dashboards and KPI reports, analysing product performance and communicating key insights to senior leadership.