2729 IT & Software Developer jobs in the UK
2nd Line IT Support Engineer
£30,000 - 37,000
iTek Computer Solutions
Kirkland 114-116, Kendal + Remote (UK)
£30,000 - 37,000
Requirements
Must:
- 4+ years IT support experience (ideally within an MSP)
- Strong knowledge of Microsoft O365 & Azure AD
- Experience with Windows Server & Active Directory
- Solid networking knowledge (VLANs, VPNs, firewalls)
- Backup solutions & disaster recovery understanding
- Strong customer service skills and experience
- Competent team player and contributor
- Full UK driving licence
- Experience with RMM and PSA tools (desirable)
- Knowledge of cybersecurity tools (EDR, MFA, email security) (desirable)
- Microsoft certifications (desirable)
- Strong troubleshooting and analytical skills
- Ability to work independently and manage priorities
- Professional client-facing manner
- Mentoring mindset
- Proactive and solution-focused
Responsibilities
- Resolve 1st & 2nd Line Support Tickets for Microsoft, Apple & Android Ecosystem
- Diagnose complex desktop, server, and network issues
- Manage and maintain Microsoft O365 and Azure environments
- Support Windows Server environments
- Configure and troubleshoot firewalls, switches, and Wi-Fi systems
- Lead / Assist with IT projects (migrations, upgrades, deployments)
- Perform onsite support across Cumbria when required
- Assist with cybersecurity best practices and monitoring
- Document systems, processes, and client infrastructure
Description
We are looking for a 2nd Line Support Engineer to handle escalated technical issues, work on infrastructure projects, and provide support to client environments both remotely and onsite. You will play a key role in maintaining high service standards and mentoring our 1st Line Engineers. This is a full-time, permanent position with a competitive pay range of £30,000.00-£37,000.00 per year. We offer benefits such as casual dress, company pension, free parking, on-site parking, and sick pay. The role is based in person, primarily in Cumbria.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2729 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Circuit Mind, UKTL, Government Communications Headquarters (GCHQ), Deep Sea Electronics Ltd, Shiptheory, TBG Solutions Ltd, Medhurst North West Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.