Platform Engineer - Bristol

- Taking part in proactive knowledge transfer activities with incumbent suppliers - Code review and quality analysis including the review of complete services, including the implementation of code scanning tooling - Reviewing and improving technical documentation such as architecture overviews, deployment process definition and incident resolution runbooks - Ensuring that all requests for support are dealt with according to a set standards and procedures, and suggesting ways to improve those processes over time - Participating in incident investigation/root cause analysis and delivering technical solutions targeting the root cause within agreed SLAs - Implementing application enhancements to improve business performance, applying a holistic product lens to services - Providing out of hours support where necessary - shifts managed via on-call rota - Automating and improving the monitoring of application performance including the setting up of cloud and application level monitoring tooling - Updating documentation such as knowledge base articles, playbooks and service definitions - Applying test-driven development, ensuring appropriate test coverage and evidencing the outcomes of testing - Design, build and maintain CI/CD pipelines including automated testing supporting multiple environments - Being an active member of Made Tech’s communities of practice, sharing knowledge and learning from others.