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emh group jobs

ICT Solutions Analyst

£40,000 - 40,000
emh group
Silver Street 4, Whitwick
£40,000 - 40,000
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
I am looking for a candidate with proven experience as an ICT Solutions Analyst, Technology Analyst, Systems Analyst, or a similar role in IT, preferably within the public sector or social housing. You should have experience working with cloud-based technologies and mobile solutions for field workers. A strong understanding of IT systems, infrastructure, and software relevant to social housing operations, such as housing management systems and tenant engagement platforms, is essential. You should also hold ITIL Foundation and Agile certifications. An education to A-level standard is required, and a degree or equivalent is desirable.

Responsibilities

In this role, I want you to drive digital transformation and optimize our technology systems. You will focus on existing IT infrastructure, identifying technology needs, and implementing solutions that enhance service delivery, tenant engagement, and operational efficiency. You will collaborate closely with cross-functional teams to ensure that technology aligns with our business goals and meets the evolving needs of tenants and staff. Your tasks will include assessing current IT systems and infrastructure, gathering and documenting technology requirements, and ensuring the smooth integration of housing management systems and mobile workforce solutions. You will also support the collection, analysis, and reporting of data from housing management systems, focusing on key metrics such as tenant satisfaction, rent arrears, and repairs, while ensuring compliance with data protection regulations and cybersecurity standards.

Description


At emh group, we are proud to be one of the largest providers of affordable homes and support services in the East Midlands. Our mission is to provide high-quality homes and services that contribute to sustainable communities. We envision being the best social housing and care business in the country, leading the market as both a service provider and employer. We value Integrity, Diversity, Openness, Accountability, Clarity, and Excellence, and we are looking for individuals who can embody these values. Our employee benefits package includes a competitive salary, a contributory pension scheme, a health cash plan, 39 days of annual leave (increasing to 44 days with length of service), flexible working arrangements, and a range of training and development opportunities, as we are an Investors in People accredited organization.
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