3280 IT & Software Developer jobs in the UK
IT Support Specialist
£28,000 - 28,000
Yolk Recruitment Limited
Commercial Street, Caerphilly County
£28,000 - 28,000
Requirements
Must:
- Experience in a technical support or service desk role
- Strong Microsoft 365 knowledge
- Experience using ticket management systems
- Hardware and software troubleshooting skills
- Excellent communication and customer service skills
- Nice to have: macOS support experience
- Microsoft Intune exposure
- ITIL Foundation or Microsoft certifications
Responsibilities
- Providing 2nd line support via phone, email, and face to face
- Troubleshooting hardware, software, and Microsoft 365 issues
- Escalating and triaging complex incidents across technology teams
- Supporting IT projects and system improvements
- Maintaining knowledge base documentation
- Working to SLA targets within an ITIL-based support environment
Description
We are looking for an IT Support Specialist to join our growing technology team, supporting over 1,500 users across the UK. This is a hands-on role where you will provide 2nd line support and resolve complex technical issues while collaborating closely with our infrastructure and product teams. We offer competitive benefits and a welcoming team environment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3280 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Arctic Shores, SwapTix, Global Exposure, EG On The Move Ltd, HM Land Registry, Southern Housing, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 107 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.