2141 IT & Software Developer jobs in the UK
2nd Line Support Engineer
£38,000 - 45,000
Xact Placements Ltd
Wharfedale Road, Wimbledon
£38,000 - 45,000
Requirements
Must:
We are looking for candidates who have proven experience in a 2nd line support or similar technical role. You should possess solid knowledge of Microsoft 365 services, particularly SharePoint Online, and have experience dealing with account security breaches and recovery processes. Familiarity with Azure Active Directory and Conditional Access Policies is essential, as is networking experience, particularly with firewalls, VPNs, and DNS/DHCP configurations. You must be proficient with PowerShell scripting for task automation and system management. Strong communication skills and experience interacting with business stakeholders are key, along with the ability to work both independently and as part of a team in a fast-paced environment.
Technologies
Active Directory
Microsoft 365
Office 365
Responsibilities
In this role, you will provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure). You will troubleshoot and resolve issues related to SharePoint Online, Teams, Exchange Online, and OneDrive, as well as manage and respond to compromised account incidents, including investigation and remediation. Supporting the implementation and management of Azure Conditional Access Policies and Multi-Factor Authentication (MFA) will also be part of your duties. You will collaborate with the networking team to resolve issues related to firewalls, routing, and general network connectivity in a cloud/hybrid setup. Using PowerShell to automate tasks, run diagnostics, and manage environments efficiently will be expected. Additionally, you will liaise with clients and stakeholders, translating technical issues into clear, business-friendly language, contribute to documentation, knowledge sharing, process improvement initiatives, and occasionally assist with project-based work such as migrations or security audits.
Description
We offer a competitive salary and performance-based bonuses, along with training and certification opportunities. Our benefits also include a pension scheme and a holiday package. You'll join a collaborative, friendly team environment. If you hold any Microsoft certifications (e.g., MS-700, AZ-104, or Security-related), have experience with endpoint management tools like Intune, or have exposure to broader business operations and an understanding of how IT impacts business performance, we encourage you to apply.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2141 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, BAE Systems, LendingCrowd, Nodescape Limited, Kendal Nutricare, Together, Lighthouse Schools Partnership among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 64 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 64 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.