4329 IT & Software Developer jobs in the UK

XTRAC Limited jobs

Junior Desktop Support Technician

£19,000 - 47,000
XTRAC Limited
Gables Way, Thatcham
£19,000 - 47,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Junior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Some experience in a technical support role or relevant experience is preferred, but not essential. - Basic knowledge of desktop operating systems and common desktop applications (e.g., Microsoft Office) - Strong problem-solving skills and attention to detail, with a passion for learning and a proactive approach to troubleshooting technical issues. - Excellent communication and interpersonal skills, with the ability to interact professionally with end-users of varying technical abilities. - Ability to work independently and collaboratively as part of a team in a fast-paced and dynamic environment. - Willingness to learn new technologies and adapt to changing IT environments. - A commitment to providing exceptional customer service and support to end-users.

Technologies

Responsibilities

- Provide first-line/ second-line technical support to end-users for desktop hardware, software, and peripherals, including troubleshooting and resolving basic hardware and software issues. - Assist with the setup and configuration of desktop computers, laptops, printers, and other IT equipment, ensuring they are functioning correctly and securely. - Respond to IT support tickets and service requests in a timely and professional manner, escalating complex issues to senior IT staff as needed. - Provide basic training and support to end-users on IT systems, applications, and best practices to enhance productivity and efficiency. - Maintain accurate records of IT assets, inventory, and support activities using IT service management tools. - Assist with IT projects and initiatives as needed, including hardware deployments, software installations, and IT infrastructure improvements.

Description


At Xtrac, we are the worlds leading designer and manufacturer of specialist transmissions, serving top motorsports series and high-performance automotive sectors. Our dynamic IT team is seeking a motivated Junior Desktop Support Technician for an entry-level role that offers hands-on experience in a fast-paced environment. We provide a competitive salary, comprehensive benefits after the probation period, and opportunities for career growth and development. Join us to work with cutting-edge technology and be part of a culture that values passion, accountability, collaboration, and continuous learning.
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