2686 IT & Software Developer jobs in the UK
IT Support Engineer II
£40,000 - 40,000
XACT PLACEMENTS LIMITED
Trafalgar Square, South East London
£40,000 - 40,000
Requirements
Must:
- Proven experience working within an MSP or managed services environment (this is essential)
- Strong technical knowledge of Windows Server, AD/DNS/DHCP, Microsoft 365/Azure and core networking concepts
- Confident communicator with a customer-focused mindset
- Experience using service desk, PSA and RMM tools
- Relevant certifications (Microsoft, CompTIA, ITIL) or security tooling experience would be advantageous
Responsibilities
- Providing high-quality 2nd line support across multiple client environments (remote, onsite and phone-based)
- Troubleshooting and resolving escalated issues across Windows Server, Active Directory, Microsoft 365, cloud and networking technologies
- Taking ownership of tickets from start to finish, ensuring SLA adherence and excellent customer outcomes
- Working closely with 1st line teams and escalating to 3rd line where appropriate
- Contributing to continuous service improvement, documentation and client satisfaction
Description
We are a fast-paced Managed Service Provider (MSP) supporting a diverse portfolio of business clients. We are looking for an experienced 2nd Line IT Support Engineer who thrives in a client-centric, technical environment. Joining our team offers you varied, challenging technical work with clear opportunities for progression and ongoing technical development. If you have solid MSP experience and are ready to take the next step in your IT support career, we would love to hear from you.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2686 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, Pense Ltd, FCDO Services, Access4, Lloyds Banking Group, COMPANIES HOUSE among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.