3211 IT & Software Developer jobs in the UK
IT Support Specialist
£26,000 - 28,000
Workshop Recruitment
Segensworth Link, Segensworth
£26,000 - 28,000
Requirements
Must:
- Previous Customer Service experience and first line or second line support or helpdesk knowledge
- Strong technical mindset with a knack for troubleshooting
- Good time management, attention to detail, clear communication, and good interpersonal customer service skills
- Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team
- Flexible in approach to work
- Experience working with Windows operating systems and Office 365
- Good English literacy and language skills, translating technical into plain English
- A trustworthy individual who is not afraid to ask for help if needed
- Confident decision-maker and able to demonstrate sound judgement
- Structured, organized, and comfortable handling the competing pressures of immediate queries alongside day-to-day tasks
- Desire and experience to improve processes and controls using your creative thinking
- Good analytical skills
- Good at problem solving including identifying, analysing, and solving problems on behalf of customers
Responsibilities
- Comply with company security policy to ensure data is protected from unauthorised access as per compliance rules
- Creation of both internal and external reports requiring a good working knowledge of MS Excel
- Build and carry out daily tasks to support our processes and contribute to process improvement and documentation
- Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully accounted for daily and maintain full and accurate records of processing and submission details
- Understand and support the Change and Incident process and procedure
- Support the testing and onboarding of customers across our product range
- Support the testing team for all transaction types, using external specifications to validate testing
Description
We are a dynamic company offering a fully on-site role with a focus on customer support and process improvement. Our team values a structured and organized approach, ensuring that data protection and compliance are at the forefront of our operations. We offer a competitive salary of £26-28K, paid weekly, along with on-site parking, a pension plan, and a 36.5 hour day shift working week. Join us to be a part of an environment that encourages innovation and personal growth.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3211 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Arctic Shores, Bluefruit Software Limited, BTL IT Solutions Ltd., Roots Plants, Leger Shearings Group, Flowmotion, Dirty Martini Marketing among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.