2739 IT & Software Developer jobs in the UK
Requirements
Must:
- Minimum of 3 years of experience in a first line IT support role
- Solid understanding of desktop operating systems, hardware components, and peripheral devices
- Excellent verbal and written communication skills with a focus on clear, concise explanations
- Proven track record in delivering outstanding customer service and resolving issues promptly
- Ability to collaborate with team members and work independently when required
- Thrives in a fast-paced environment and demonstrates a proactive, flexible approach to problem-solving
- Quick learner who can grasp new technologies and processes effectively
- Ability to effectively prioritise tasks in a high-volume, dynamic environment using a service desk ticketing system
- Relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent (preferred)
- Degree or diploma in Computer Science, Information Technology, or a related field is advantageous (preferred)
Responsibilities
- Provide first line technical support to end-users via phone, email, and remote assistance
- Diagnose and resolve technical issues related to hardware, software, and network connectivity
- Efficiently manage and prioritise support tickets on the service desk ticketing board, ensuring timely responses and resolutions in line with service level agreements (SLAs)
- Maintain accurate records of incidents, solutions, and user interactions in the ticketing system
- Collaborate effectively with colleagues and escalate complex issues to senior technicians when necessary
- Assist in training end-users on basic IT functions and best practices
- Assess incoming requests, prioritise workloads, and ensure that critical issues are addressed promptly while managing multiple tasks simultaneously
Description
We are seeking a skilled First Line Technician based in Manchester, UK, in a fast-paced office setting with occasional on-site support visits. This full-time, permanent role offers a pay range of £23,000.00-£30,000.00 per year, with a Monday to Friday schedule and opportunities for overtime. We pride ourselves on exceptional customer service and are looking for a candidate who thrives in a dynamic environment and enjoys both teamwork and independent tasks.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2739 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, CitySprint, Lloyds Banking Group, Pense Ltd, FCDO Services, COMPANIES HOUSE among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 103 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 103 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.