2394 IT & Software Developer jobs in the UK

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Helpdesk Support Analyst

£27,000 - 30,000
Winsearch
Hunt House, 73 Church Road, Kingstanding
£27,000 - 30,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
Sure! Here’s the text divided into the specified sections and rewritten in the first-person perspective: --- - HNC/D in Computer Science, Information Systems, or equivalent experience. - Previous IT support experience, ideally in a manufacturing environment. - Familiarity with Microsoft Server (AD, DNS, DHCP), VMware, Veeam backup, SQL Server, and PC/server builds. - Strong understanding of IT policies, security standards, and troubleshooting processes. - Excellent communication, organizational, and customer service skills. - Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

- Provide Level 1, 2, and occasional Level 3 support to internal staff and international IT teams. - Troubleshoot hardware, software, network, and connectivity issues. - Maintain PCs, printers, servers, and other IT equipment. - Track software licenses and manage hardware/software inventories. - Support production systems, including LabVIEW and test rigs. - Assist in IT projects, upgrades, and disaster recovery plans. - Liaise with vendors for hardware and software maintenance. - Document procedures, maintain knowledge bases, and ensure IT security compliance. - Participate in an after-hours on-call rotation when needed.

Description


We are seeking a proactive IT Helpdesk Support Analyst to join our Birmingham team. This is your chance to be the first point of contact for IT support, work across systems, networks, and hardware, and contribute to keeping our operations running smoothly. We value diversity and believe that our clients and their customers come from varied backgrounds. This diversity enriches our company and strengthens our team. If you want to help us grow and embody this ethos in your work with our clients, we can’t wait to collaborate with you! Please note that any EU, EEA, or Swiss citizens living in the UK who wish to remain post-Brexit need to apply to the EU Settlement Scheme. Although the application deadline was June 30, 2021, the Home Office is considering late applications for those who may qualify. Many thanks!
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2394 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

razorblue Careers, L A Comms Ltd, Novus - Strategy & Consulting, Tela Technology, MastarRec, Onca Technologies Ltd, Prodigy IT Solutions among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.