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IT-Techniker
£25,001 - 30,000
Wilf Ward Family Trust
Westgate 107,108, Pickering
£25,001 - 30,000
Requirements
Must:
To succeed in this role, you must have:
- Proven, dedicated experience in a 1st/2nd line IT support or Technician role.
- Proficiency in administering and supporting the full Microsoft 365 stack (Exchange, SharePoint, Teams, OneDrive) in a multi-user environment.
- Hands-on expertise in deploying, diagnosing, and maintaining Windows 11 operating systems and associated hardware (desktop/mobile).
- Exceptional stakeholder communication skills: the ability to translate complex technical concepts into clear, non-technical advice for staff and management.
- A logical, methodical approach to complex problem-solving and a relentless commitment to service excellence.
Responsibilities
As an IT Technician, I ensure the stability and security of our technology environment. My key responsibilities include:
- Providing prompt, high-quality, 1st and 2nd line support across all sites, owning technical issues through to resolution to minimize disruption to frontline care.
- Maintaining the stability, security, and integrity of our entire Microsoft 365 environment (Exchange, Teams, SharePoint Online).
- Configuring and securely deploying new hardware (desktops, laptops, mobiles), ensuring all systems operate on modern platforms (e.g., Windows 11) with a focus on enterprise security standards.
- Playing an active role in strategic projects, including new technology evaluation, digital process automation, and infrastructure enhancements.
- Creating, updating, and maintaining robust technical documentation and operational guides for internal IT use and for end-users.
Description
The vacancy I am offering is for an IT Technician who will directly impact social care at The Wilf Ward Family Trust. I am looking for an experienced and proactive individual who thrives on technical complexity and wants their work to have a genuine, positive social impact. The role is primarily based in Pickering, North Yorkshire, with multi-site coverage (York, Goole, Thirsk) and flexibility for occasional remote working. The salary ranges from £25,000 to £28,000 per annum, dependent on skills and experience. I am eager to find a candidate who shares our commitment to enhancing the quality of life for individuals supported by the Trust by providing seamless, secure technology for our care teams. If you are interested in being part of a dynamic career growth environment with a collaborative and supportive team, I encourage you to apply. We value the importance of recruiting skilled, compassionate, and reliable staff, while demonstrating our commitment to inclusion and safeguarding. Founded in 1986, The Wilf Ward Family Trust is dedicated to enhancing the lives of individuals with disabilities, empowering them to lead fulfilling lives. I welcome you to join us on this journey towards equality and a brighter future.
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