2280 IT & Software Developer jobs in the UK
Cloud Service Desk Specialist
Β£28,000 - 32,000
Westcoast Group
Arrowhead Road, Reading
Β£28,000 - 32,000
Requirements
Must:
I am looking for a candidate with 2-3 years of experience supporting users on M365, Azure, and Business Applications. You should hold at least 1 Microsoft Fundamentals Certification, such as AZ-900, MS-900, or SC-900. Additionally, you should have strong communication, literacy, and organizational skills, and a friendly telephone manner is a must. A logical approach to problem-solving, attention to detail, and a willingness to learn and collaborate as part of a team will be crucial for your success in this role.
Responsibilities
In this position, you will provide 2nd and 3rd Line Service Desk Support, conducting technical troubleshooting and diagnostics to resolve tickets in-house. You will utilize our ticketing system for support incidents and manage escalations to third parties when necessary. You will be responsible for every step from diagnosis to resolution, ensuring that service level agreements (SLAs) are met and that regular feedback is given to customers according to our procedures. Additionally, you will manage relationships and troubleshoot premium partner cases, as well as document and manage knowledgebase articles.
Description
The Cloud Service Desk serves as the first point of contact for all support requests from our channel partners and Managed Services customers, particularly related to Office 365 and Cloud products and services. The support we provide is fundamental to our value proposition for both partners and customers. At Westcoast Cloud, we provide extensive training on our wide range of products and services, and we offer opportunities for career development and growth. This role is based onsite five days a week at our Theale office, with potential for hybrid working after the probationary period. Shifts are either early (8 am β 5 pm) or late (9 am β 6 pm). We also provide a generous benefits package that includes competitive salary, holiday allowances, wellbeing support, and opportunities for professional development. If youβre ready to join a supportive company that values its employees, we encourage you to apply.
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How many DevOps jobs are in the UK?
Currently, there are 2280 DevOps openings. Check also: Cloud jobs, AWS jobs, Azure jobs, GCP jobs, Kubernetes jobs, Docker jobs, Terraform jobs - all with salary brackets.
Is the UK a good place for DevOps?
The UK is one of the best countries to work as a DevOps. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for DevOps jobs in the UK?
ProCheckUp Limited, Deep Sea Electronics Ltd, Hyve Managed Hosting, razorblue Careers, PASS (Portable Appliance Safety Services) Ltd, Capella Solutions Group, PAAC IT among others, are currently hiring for DevOps roles in the UK.
The company with most openings is Experis as they are hiring for 73 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.
The company with most openings is Experis as they are hiring for 73 different DevOps jobs in the UK. They are probably quite committed to find good DevOps.