3435 IT & Software Developer jobs in the UK

West Midlands Ambulance Service jobs

Senior Telecommunications Engineer

£45,000 - 45,000
West Midlands Ambulance Service
High Street, Brockmoor
£45,000 - 45,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- OEM based technical qualification - Minimum of 4 years working in an IT environment - Knowledge of Avaya Communication Manager and associated services (AES, Breeze, AMS, SM, SBC) - Experience in incident/problem control and service requests - Ability to supervise resources to deliver agreed objectives - Strong communication skills, both electronic and verbal - Experience with supplier management and contract negotiation - Familiarity with security and compliance legislation - Ability to implement training documentation and deliver training - Ability to work independently and as part of a team

Responsibilities

- Support the Telecoms Manager in developing and maintaining the Trusts telephony and mobile infrastructure - Act as the escalation point for junior team members and assist with incidents and service requests - Participate in project work such as Voice Recorder upgrades and SIP migrations - Design procedures for security, recovery, and incident control - Manage upgrades, patching, and maintenance of voice and data applications - Ensure integrity and confidentiality of information in line with NHS policy - Communicate effectively about service changes and support - Propose and implement improvements to service levels - Assist in supplier management including evaluating offers and negotiating contracts - Monitor performance data and report on service quality

Description


We are an innovative NHS IT team based in Brierley Hill, dedicated to supporting critical telecommunications infrastructure. As a Senior Telecommunications Engineer, you will play a key role in improving and shaping our fixed and mobile communications within the trust. We offer a collaborative work environment and opportunities for professional growth. Join us in delivering exceptional services that make a difference in patient care.
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