2606 IT & Software Developer jobs in the UK
Requirements
Must:
- Previous experience in a 2nd line IT support or similar service desk role
- Strong understanding of Windows 10/11, hardware, and common business applications
- Experience with Active Directory and Entra ID (user accounts and permissions)
- Familiarity with remote support tools and IT ticketing systems
- Ability to diagnose and resolve technically complex issues
- Knowledge of basic networking concepts (TCP/IP, DNS, DHCP, VPNs)
- Awareness of cybersecurity best practices
- Strong problem-solving skills with a customer-focused mindset
- Excellent communication skills, able to explain technical issues clearly
- Well-organised with the ability to prioritise work in a fast-paced environment
- Confident documenting issues and resolutions clearly
- IT certifications such as CompTIA A+, Microsoft certifications, or ITIL Foundation (desirable, but not essential)
- Experience or interest in developing skills with the Azure platform (desirable, but not essential)
Responsibilities
- Providing high-quality 2nd line technical support to Voyage Care staff
- Managing escalated tickets from 1st line, resolving issues wherever possible
- Troubleshooting hardware, software, and infrastructure problems across the business
- Escalating unresolved issues to engineering teams with clear, thorough documentation
- Installing, maintaining, and supporting IT equipment including PCs, laptops, and printers
- Logging and updating all support activity accurately within the ticketing system
- Liaising with 3rd line support, infrastructure teams, and external suppliers
- Identifying and escalating potential IT and cybersecurity risks
- Contributing to service improvement initiatives and process enhancements
- Creating and maintaining knowledge articles for the service desk knowledge base
- Participating in cross-business meetings and supporting ongoing service development
Description
At Voyage Care, were looking for a skilled Senior IT Support Analyst to join our Service Desk team in a hybrid role based in Lichfield. We are committed to supporting our peoples development and encourage growth in technical skills and knowledge, particularly in Azure. Youll be joining a collaborative, supportive team where your expertise makes a real difference in delivering high-quality IT support across our organization.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2606 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Circuit Mind, Deep Sea Electronics Ltd, Dirty Martini Marketing, Shiptheory, Government Communications Headquarters (GCHQ) among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.