2779 IT & Software Developer jobs in the UK
ITSM Application Support Analyst
£30,000 - 30,000
Vitality Corporate Services
Richmond Gardens 4, Bournemouth
£30,000 - 30,000
Requirements
Must:
- Degree level or equivalent
- 1 to 3 years of IT and business work experience
- Excellent analytical, critical thinking, and problem-solving skills
- Ability to communicate technical concepts clearly and effectively, both written and oral
- Experience of working within deadlines, operating in a high-pressure environment
- Good interpersonal, communication, and presentation skills
- Team player with a positive and customer-focused outlook
- Proactive and able to work under own steam
- Experience of administration functions within an application/system
- Strong self-prioritization skills
Responsibilities
- Self-prioritize workload and manage effectively in line with SLAs and OLAs
- Manage the health of the application and track it with dashboards and reporting
- Monitor incoming tickets/cases for agreed solutions and promote self-service and best practices
- Create and maintain quality documentation to support training, resolution, and application management
- Analyze and diagnose application errors
- Ensure all users have appropriate application access and complete joiners, movers, and leavers tasks timely
- Review and test application enhancements weekly to ensure maximum value for users
- Understand service requests and challenge when appropriate to maintain application integrity
- Support the user base with reporting and dashboard queries
- Proactively develop personal knowledge of the application and act as an ambassador for it
Description
At Vitality, were excited to welcome an ITSM Application Support Analyst to our hybrid work environment, where youll work two days a week in our Bournemouth office. We offer a full-time position of 35 hours per week, and we are flexible in discussing working arrangements. Our company is recognized as one of the Top 10 Best Places To Work in The Sunday Times Awards 2024, and we pride ourselves on being a multi-award-winning UK insurance brand focused on promoting health and well-being. We offer a competitive salary, bonus schemes, a pension plan that matches contributions up to 6%, award-winning health insurance, life assurance, and numerous additional benefits to ensure you thrive both personally and professionally. Join us in our mission to make the world a healthier and happier place!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2779 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Bluefruit Software Limited, Mas & Pas Limited, Jangro Ltd, Sellafield Ltd, Interface, Ctrl Alt, magic42 Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.