Channel Business Enablement Specialist

- Lead the adoption of sales technology and tools, initially focusing on Salesforce across the IFA distribution channel - Drive best practices to ensure effective utilization and integration - Translate user needs and problem statements into requirements for developers, collaborating with the Product Owner on the delivery roadmap - Serve as a bridge between end-users and technical teams, ensuring effective communication and solutions meet business needs - Proactively identify user challenges and provide solutions or additional training as needed - Create engaging materials such as documentation, tutorials, videos, and webinars to aid user understanding and adoption - Collaborate with sales teams to identify opportunities for efficiencies in the sales process - Leverage AI capabilities to drive operational efficiencies and improve user experience - Collaborate with sales management to pinpoint enhancements or changes to business processes - Promote and reinforce data accuracy and hygiene through targeted training and ongoing monitoring - Equip users with the knowledge to generate and interpret meaningful reports and dashboards - Conduct onboarding sessions and ongoing training for existing staff to reinforce best practices ###