2997 IT & Software Developer jobs in the UK
2nd Line Support Engineer
£26,000 - 30,000
Verus Recruitment
Cornish Street, Orchard Square + Remote (UK)
£26,000 - 30,000
Requirements
Must:
- Previous experience in an MSP or managed services environment.
- Strong troubleshooting skills across Windows 11 and Windows Server.
- Good working knowledge of Microsoft 365, Exchange and Active Directory.
- Understanding of networking fundamentals including DNS, DHCP, TCP/IP and VPNs.
- Confident supporting users remotely and explaining issues clearly.
- Organised, methodical and comfortable managing multiple tickets.
- Full UK driving licence and access to a vehicle.
- Certifications are welcome but not essential.
Responsibilities
- Taking ownership of 2nd line support tickets and seeing them through to resolution.
- Troubleshooting issues across Windows Server, Microsoft 365 and client infrastructure.
- Supporting user environments, servers, backups and connectivity.
- Responding to alerts raised by monitoring systems.
- Providing remote support and attending client sites when required.
- Documenting fixes and solutions clearly for future reference.
- Working closely with other engineers to resolve complex or recurring issues.
Description
We are an established managed services provider based in Sheffield, looking for an experienced 2nd Line MSP Support Engineer to strengthen our service desk. This full-time, permanent position offers a salary between £26,000 and £30,000 depending on experience, alongside generous benefits including 21 days holiday plus bank holidays, an extra day off for your birthday, a health scheme after one year, and dedicated time for training and development. Our office environment is supportive, with a focus on trust and team cohesion, and we encourage continuous learning through paid exams and external training opportunities.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2997 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, Hillside Primary Care IT Services, Delapt Technologies UK, OpenWorks Engineering, Ctrl Alt, Scottish Prison Service among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.