Infrastructure Support Engineer

- Monitor and resolve issues affecting the delivery of services to our clients - Manage application licensing - Stay updated with the latest infrastructure and SysOps technologies and methodologies - Gain comprehensive understanding of Morning Data software products and the insurance industry - Encourage the use of automated software deployment and monitoring at every opportunity - Provide realistic estimates for work items and consistently deliver against them - Support ongoing modernization efforts - Maintain understanding of regulatory and compliance issues driving our ISMS - Assist with maintenance and management of Risk Registers across the business - Understand key information risks to the business such as systems, networks, data, and cyber threats - Engage in information security audits for risk measurement and reduction - Report findings both qualitatively and quantitatively - Manage security events and incidents as they occur - Facilitate smooth delivery of all projects, enhancements, and support from the team - Contribute to decisions on technology selection and methodology, including standardization and best practices - Enhance team procedures and processes - Support software development teams in producing secure applications - Develop strong working relationships with other departments and business units - Be available out of hours if required for specific tasks and customer support - Promote a culture of innovative thinking and efficiency savings - Mentor team members and encourage knowledge transfer through show and tell sessions - Assist with critical support issues using your knowledge and experience - Produce well-written documentation and assist with customers RFIs and RFPs - Obtain at least CII certification to understand the insurance industry better.