2661 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven Experience as a Zendesk Administrator/Consultant or similar role
- Demonstrates a methodical approach to problem-solving and troubleshooting, with the ability to identify, analyse, and resolve technical issues efficiently and effectively
- Ability to understand business processes and assist in translating business requirements into application functionality. Must be able to effectively communicate with non-technical collaborators
- Strong personal workload management and organisational skills
- Excellent communication skills, both verbally and in writing. Must be able to explain technical concepts to non-technical individuals
- Ability to build and improve relationships across the company and with clients
- Contact Centre Experience (Desirable)
- Strong understanding of system integration, API usage, and data management (Desirable)
- Experience with REST APIs, JSON, Web Services (Desirable)
- Knowledge of any of the following languages – JavaScript, NodeJS, C# (Desirable)
- Experience Creating, Administering AI Solutions (Desirable)
Responsibilities
- Administer and manage implementing client solutions using Zendesk and other contact centre software as needed
- Support, implement and/or optimize the following channels: Messaging and Social, Talk and Email, Bots, and automation
- Define technical project requirements in collaboration with team members and stakeholders across the business
- Troubleshoot client issues, document findings, and execute technical solutions with the support of the IT team
- Work closely with the business to deliver requirements and resolve issues within the agreed timeline
- Prepare, update, and manage technical and business documentation
- Establish and maintain professional relationships with clients, while effectively managing technical project materials
- Ensure customer satisfaction by improving customer experience (CX) and reducing employee effort
- Present technical solutions and product updates to clients as required
Description
We are Ventrica, actively seeking a Zendesk Specialist to play a key role as we continue to grow and expand our professional and technical services. In this collaborative environment, you will contribute to a culture of innovation and excellence alongside a dedicated team. This role offers an opportunity to design, build, and support Zendesk instances across various verticals and sectors, ensuring you are at the forefront of enhancing client engagement.
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You can find Machine Learning Engineer salaries in the UK here.
How many Machine Learning Engineer jobs are in the UK?
Currently, there are 2661 ML, AI openings. Check also: TensorFlow jobs, Python jobs, Computer-Vision jobs - all with salary brackets.
Is the UK a good place for Machine Learning Engineers?
The UK is one of the best countries to work as a Machine Learning Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Machine Learning Engineer jobs in the UK?
UKTL, Circuit Mind, Government Communications Headquarters (GCHQ), SmartPA, Deep Sea Electronics Ltd, Inspired Gaming Group, Thorntons Law LLP among others, are currently hiring for ML, AI roles in the UK.
The company with most openings is Experis as they are hiring for 55 different Machine Learning Engineer jobs in the UK. They are probably quite committed to find good Machine Learning Engineers.
The company with most openings is Experis as they are hiring for 55 different Machine Learning Engineer jobs in the UK. They are probably quite committed to find good Machine Learning Engineers.