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Change Specialist - ESM ServiceNow

£35,000 - 75,000
VIQU IT
Kingsway, Spitalfields
£35,000 - 75,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience managing large-scale business change - Experience delivering change management for mid to large-scale ServiceNow implementations - Experience in legal or professional services environments advantageous - Ideally, experience delivering change for ESM-focused programmes or initiatives - Strong knowledge of change management disciplines, approaches, tools, and methodologies - Proven ability to work collaboratively and communicate effectively at all levels - Able to influence outcomes at a senior level - Excellent understanding of all elements of the project lifecycle - PROSCI qualification desirable

Technologies

CTO

Responsibilities

- Deliver right-sized change management activities across the ESM ServiceNow programme, including stakeholder mapping, engagement, change impact assessments, business readiness, and post go-live adoption - Work with Programme and Project Managers to scope change management requirements and resourcing - Oversee the application of change management elements of the Ashurst Project Delivery Framework, driving continuous improvement - Support monitoring of firm-wide change impacts, raising and addressing critical risks - Assist with recruitment, onboarding, and induction of flexible change resources as required - Coordinate communication activities in conjunction with the Communications team - Build and maintain strong relationships with the Change Specialist Lead, Programme Managers, and key CTO function stakeholders

Description


We are a leading professional services organization located in London offering a hybrid working model. As part of our Enterprise Project Management Office (EPMO), we are looking for a Change Specialist to join our reshaped change function. This role comes with a competitive salary and is a 12-month fixed-term contract. You will play a key role in supporting a portfolio of programmes and initiatives aligned to the Firms strategic objectives, ensuring the successful adoption and embedding of change across the business.
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