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1st Line Support Engineer
£130,000 - 145,000
VIQU IT
Liverpool Road 279, Liverpool
£130,000 - 145,000
Requirements
Must:
We are looking for a 1st Line Support contractor who has solid previous experience in IT Support within a Microsoft environment. It is essential that you are committed to delivering excellent customer service. Key skills include:
- Experience in a Windows/Microsoft environment, specifically with SharePoint, Windows 10, Office 365, Active Directory, and Azure.
- Experience supporting client-facing software is beneficial.
- Proficient in using ServiceNow ticketing system.
- Excellent customer service skills.
Responsibilities
In this role, you will manage and escalate support tickets related to third-party software, as well as handle incoming 1st Line tickets on our helpdesk. This will involve working with external clients as the end user, so strong communication skills and a focus on customer service are paramount. You will also be responsible for triaging tickets and escalating them to relevant teams when necessary.
Description
This is a 6-month contract position with the potential for extension. The role is hybrid, requiring you to be in Liverpool one day per week. The daily rate for this position ranges from £130 to £145, and it falls inside IR35. If you know someone who would be a great fit for this role, we offer a referral bonus of up to £1,000 for successful placements (terms apply). For more exciting roles and opportunities, we encourage you to follow us on LinkedIn @VIQU IT Recruitment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2661 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Leidos, FCDO Services among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.