Senior UX Designer

- Lead discovery work across complex B2B challenges, turning ambiguous problem areas into clear opportunities supported by research and insight - Translate user and business needs into focused design direction that supports measurable outcomes - Raise the standard of UX across enterprise tools by designing scalable, consistent, and intuitive experiences - Build strong relationships across product, engineering, analytics, and wider business stakeholders through effective communication and facilitation - Make informed, evidence-based design decisions and continuously validate assumptions through testing and iteration - Define success metrics in collaboration with analytics teams to measure impact and guide ongoing improvements - Design system-led experiences, ensuring seamless interaction across connected platforms such as billing systems, internal tools, and third-party integrations - Plan and conduct user research and usability testing, using qualitative and quantitative insights to inform and validate design decisions - Create sketches, flows, prototypes, and high-fidelity designs that bring clarity to complex enterprise workflows - Produce clear and effective data visualisations that simplify complexity and support decision-making - Collaborate across the full product lifecycle, from early discovery through to delivery and continuous improvement - Facilitate workshops to align stakeholders, surface requirements, and accelerate user-centred decision-making - Contribute to the ongoing development and evolution of the design system to ensure scalability, consistency, and efficiency - Actively participate in feedback sessions, incorporating input from peers to improve design outcomes - Contribute to a strong design culture by engaging in critique, sharing knowledge, and supporting continuous learning