2959 IT & Software Developer jobs in the UK

VANRATH jobs

IT Support Shift Lead

£40,000 - 40,000
VANRATH
Gloucester Street, Belfast
£40,000 - 40,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- MSP experience - Strong IT Support experience - M365 expertise - Strong end user troubleshooting skills - Ability to drive proactive improvements

Responsibilities

- Allocating tickets/Queue - Driving Monitoring SLA Timers - Following up with customers on complaints and negative ticket survey responses - Quality checking resolved tickets to ensure correct process has been followed - Coaching team members on shift as needed - Driving customer service improvements - Ideally handling urgent technical escalations

Description


We are a growing global Managed Service Provider (MSP) expanding our operations in Belfast. This temporary full-time IT Support Shift Lead role presents an exciting opportunity for career progression and technical development. We offer flexible working hours, including the option to work from home outside of business hours. Our aim is to foster a forward-thinking environment where employees can thrive.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2959 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, Roke Manor Research Limited, MOD - Defence Digital, Wykes Engineering Co. (Rushden) Limited among others, are currently hiring for Support roles in the UK.

The company with most openings is Hays Technology as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.