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IT Support Engineer - Belfast
£40,000 - 40,000
VANRATH
Gloucester Street, Belfast
£40,000 - 40,000
Requirements
Must:
- Minimum of 3 years' experience in a technical support or IT engineering role within a managed services environment
- Strong diagnostic and troubleshooting skills, with a methodical approach to resolving escalated issues
- Comfortable working with multiple clients, technologies, and deadlines in a fast-paced setting
- Clear and confident communicator, with a customer-first approach
- Holds a full UK driving licence and is open to travel as required
- Desirable certifications include Microsoft, Fortinet, or equivalent vendor qualifications
- Degree or equivalent experience in IT, Networking, or Systems Administration preferred
Responsibilities
- Deliver tiered IT support services across a broad technology stack, providing swift issue resolution and excellent client communication
- Diagnose and resolve technical problems related to hardware, software, and connectivity
- Build and maintain client systems, including servers, desktops, laptops, and network devices
- Support Microsoft 365 administration (Teams, Exchange Online, SharePoint, OneDrive)
- Configure and manage site-to-site and remote access VPN connections
- Oversee routine systems maintenance, patching cycles, and security monitoring
- Maintain and update technical documentation, support logs, and change controls
- Participate in client infrastructure projects including server upgrades, migrations, and network improvements
- Collaborate with team members and mentor junior staff when required
- Liaise directly with client stakeholders, ensuring exceptional service delivery
Description
We are a forward-thinking IT Services Provider based in Mid Ulster, currently seeking an experienced IT Support Engineer to join our expanding technical operations team. Renowned for our people-first approach and high standards of client service, we partner with organisations across Northern Ireland to deliver scalable, secure, and responsive IT solutions that fuel business growth. In this role, you will work alongside a dynamic team of engineers and project professionals, acting as a trusted technical advisor and escalation point for a variety of IT-related issues. You will have the opportunity to troubleshoot and resolve incidents with confidence while also contributing to wider technical initiatives, including infrastructure rollouts, cloud migrations, and network improvements.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1093 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
u-blox, Cencora, Unisys, onebillion, Core-Asset Consulting, ApplianSys, Extension Hub among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 65 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.